Support
Questions about a fax, a refund, or your data.
Include the fax ID shown on the fax's page. Please don't email documents, card numbers, medical records or passwords.
Common answers
A fax that wasn't delivered is refunded in full automatically; the refund reaches your card in 5 to 10 business days. Its transmission report is on the fax's page. To try again, open the fax and choose "Send again". To delete a fax's documents before the 7-day schedule, open it and choose "Delete documents now"; its confirmation stays.
Connect ChatGPT or Claude with the address https://fax.firmary.app/mcp and sign in with a code sent to your email.